Together Platform Review
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Together Platform is a mentorship management software that helps to facilitate meaningful relationships between your mentors and mentees. It’s known for being extremely user-friendly, offers great program customization, and has a world-class customer support team to boot. For organizations looking for a sophisticated platform to take their mentorship programs to the next level, we would definitely recommend Together Platform.
Together Platform: The Good and The Bad
In our research, Together Platform stands up extremely well as one of the best mentoring software in the market. Users simply love working with Together. Let’s take a look at some of the key benefits and drawbacks of Together Platform.
Ease of Use: Together Platform receives rave reviews on its user-friendliness. The software is incredibly easy to use for both administrators and front-end users. The interface is cleanly designed, making it a simple job for users to find exactly what they’re looking for. Together Platform also makes it easy for administrators to resolve user issues.
With Together Platform, administrators will find it easy to initiate new programs. But if you do get stuck with complicated customization of the programs, Together Platform support will go above and beyond to assist you in presenting the program exactly as you imagined.
Impressive Customer Support: When it comes to any type of software, having a good customer support team on your side is a vital consideration. Together Platform is most well-known for its exceptional customer support and it’s an area in which it truly shines. Whether you need help setting up the software or designing your ideal program, the support team has your back.
They also hold Q&A sessions with program administrators before program rollouts. But if you can’t make one of those, you’ll have plenty of video support with prepared communications embedded into the interface. Reportedly, Together Platform customer support will even touch base with you regularly after the program has launched to see how things are going.
Robust Reporting: You’ll be able to command a birds-eye view of your mentorship programs with Together Platform’s robust reporting. You can measure program activity such as who is meeting and how often, and whether or not the relationship between mentor and mentee is going well.
You’ll also be able to measure whether or not your program is working. Together Platform provides the tools required to assess mentees’ skills before, during, and after their program. Having access to these insightful reports means you can continue to design and implement your programs to have the greatest impact for all involved.
Powerful Customization Capabilities: Many users report the flexible customization capabilities as one of the main reasons they chose Together Platform over competitors. Together Platform allows you to design each program exactly to your needs. You can customize registration questions and set goals and skills applicable to your program. You can also brand your program to ensure it aligns with company branding. You even have the option to create the entire program content from scratch.
Together even allows you to customize the algorithm that matches mentors and mentees to ensure the perfect pairing. You can also customize automatic email communications which particularly come in handy for large programs.
Frequent Upgrades: Another thing that users love about Together Platform is that the company is continuously upgrading the software to ensure it’s always meeting users’ expectations. The upgrades are also communicated very clearly and the customer support team is always on-hand to guide users through new changes. Together is also incredibly receptive to receiving feedback from its users in order to make the software as perfect as possible.
Multiple Program Types: Although you have the opportunity to completely customize Together’s programs, if you want to avoid that, you can! Together Platform offers five different mentoring programs out-of-the-box so you can get started right away. You’ll still be able to add your organization’s personal touch with white-labeling and custom registration questions if you wish.
No Free Trial: At Crazy Egg, we love a free trial. It offers an opportunity for users to test and explore the software to make sure it’s right for their business needs before committing financially. Unfortunately, Together Platform currently does not offer a free trial. However, you can book in for a free demo to see the software in action before committing to a plan.
Manual Pairing Process: The pairing process between mentor and mentee can be completely automated. However, if you want to revise the rules of the pairing process, beyond the parameters provided or have more control over the pairings, the pairing process becomes a lot more manual.
This inevitably takes up more time than the automatic process. The good news is you should only need to undergo this manual process once before the software remembers the new parameters for future pairings.
Together Platform Pricing
Together Platform’s pricing is very straightforward. It offers two pricing tiers with both plans including virtually the same things, aside from a few minor features.
The Starter plan is for companies with under 500 employees. It’s great for pilot projects and allows for up to 50 active users at one time. Among loads of great features that we’ll get into shortly, users will have access to:
- Unlimited pairings and sessions
- Highly configurable program
- Multi-program options
- Reporting dashboards for administrators
- Video conferencing integration
- Basic customer support
- Customizable registration
The Starter plan costs $5,000 per year for up to 50 users. There’s no opportunity to try this plan for free, but you can book a demo.
The Professional plan is for companies with over 500 employees. It’s best for organization-wide programs. You’ll need to contact Together Platform for a customized price for your plan, but pricing is scaled based on the number of active users you’ll have.
The main differences between the Starter and Professional plan are that the latter also includes extended support in the form of live chat, phone support, and a dedicated customer success manager. You can also conveniently integrate your existing HR and CRM software. Finally, you’ll firmly cement your branding with white-labeled hosting and email domain.
Contact Together Platform today to get a quote for your business.
Together Platform Offerings
Together Platform offers a range of different program options to users. Here are the key programs you can expect to drive with Together.
Together Platform Remote Work Programs
In today’s environment, remote work is more prevalent than ever. But just because your employees are not physically close to one another, doesn’t mean you can’t build a sense of culture and community within your organization. Especially when you have Together Platform on your side.
Together Platform’s Remote Work Programs help employees to connect with new people, learn new skills, and develop bigger goals, all while working from home. Connecting is made easy with integrations offered for video tools you already use such as Zoom, Google Hangouts, and Microsoft Teams.
If you’re concerned about whether remote workers will have the motivation to participate in a company mentorship, you needn’t worry. You can upload mentorship agendas and resources to drive clear communication and accountability, ensuring everyone is on the same page. You can also customize the pairing process to ensure that mentor and mentee are within a similar time zone, eliminating any issues that distance might present.
The only negative thing users had to say here is that the scheduling function currently doesn’t force a location such as Zoom, Microsoft Teams, or Google Hangouts. This can lead to some confusion over which platform the meeting will be held with.
Overall, it’s clear to see that Together Platform makes it extremely easy for you to foster company culture and drive impactful learning across the entire organization, even when working remotely.
Together Platform New Manager Programs
When you run a successful company, what better way for new managers to learn than from those before them? Senior managers have a wealth of knowledge to share with up-and-coming managers, but they may not always know how to communicate their skills in a way that’s easy to understand.
With Together Platform, you can build a customized and comprehensive program for mentors to follow to transfer the right knowledge, skills, and leadership styles onto the new manager. If you want to use one of Together’s out-of-the-box programs, you can still adjust the content to ensure it matches your company’s needs.
Once the new manager has completed their training, you can also set ongoing mentorship sessions for them to ensure they are applying their new skills effectively. The combination of these programs means that your new managers will be supported and set up for success from the get-go.
One of the things we love most about Together’s New Manager Programs is that you’ll be able to track your new managers’ progress, as well as review whether your program is working with comprehensive reporting tools. This feature is vital in assisting you to establish a successful training program for the new managers in your organization.
Together Platform Diversity & ERG Programs
Diversity and equity within a workplace are more important than ever. According to Together, mentorship programs are proven to make a difference in facilitating diversity, equity, and inclusion in organizations.
Implementing a diversity-focused program can help to support and equip minority employees with important skills and an invested network to help with leadership succession. It’s also a great way to develop a strong, inclusive company culture, where all employees feel heard and valued. Using Together Platform, you’ll be able to achieve all of this and more!
We love Together’s diversity programs because it’s a two-way mentoring program where both mentors and mentees learn from one another. This structure is thought to facilitate a more creative and productive organization with diverse learning. Together Platform also allows you to support multiple employee resource groups with community mentorship programs.
In a nutshell, with Together’s diversity and ERG programs, you’ll facilitate deeper conversations about diversity and inclusion. When minority employees feel heard and supported, they’ll be willing to give a lot more back to your organization so everyone wins in the long run.
Together Platform High Potentials Programs
Looking for a way to nurture and retain your most promising talent? Together Platform has the program for you.
The High Potentials Programs are designed to help you retain your most talented employees and support your company during leadership changes. These programs also offer busy executives clear directives of how to support their mentees adequately during their learning.
A key highlight of this program is that the curriculum is delivered straight to the inbox of both mentors and mentees, meaning the learning is always front of mind. One of our favorite features is the built-in tools for executive assistants. To assist the busy executives in holding up their end of the deal, executive assistants can schedule sessions, leave notes, and submit feedback on behalf of their executives.
The reason why these features are so fantastic is that it leaves no room for executives to stress about the extra time they’ll need in their day to mentor a talented employee. It means that employees showing promise can get the time and nurturing they deserve from top-level executives, without cutting into the schedule of the executive.
Together Platform Onboarding Programs
Onboarding new employees can be a laborious process for both employers and employees. But with Together Platform, you can create an onboarding buddy program that will encourage higher productivity levels and employee satisfaction from the get-go.
Together’s onboarding mentorship program also paves a way for employees to build meaningful relationships with their new colleagues, thereby encouraging employee retention. Each new employee can be automatically matched with their very own buddy with Together’s clever pairing process. You’ll have the added benefit of getting them up to speed quickly and efficiently.
Within the onboarding program, you’ll be able to set agendas that teach new employees the core values of the company, what kind of goals the organization is reaching for, and who the top executives are. The earlier you introduce this information to new employees, the more likely they are to be invested in your business.
If you’re worried that some new employees will slip through the cracks, you don’t need to be. Together Platform’s in-depth reporting tools will show you how many mentoring sessions your new employees have had, as well as tracking their progress with the onboarding material.
Together Platform’s onboarding programs are perfect for organizations of any size. But we think that they’ll make the most impact for the company’s welcoming large groups of employees at once.
Together Platform is an excellent option for your next employee mentorship program. It’s incredibly easy to use for both administrators and users and you can run multiple program types right out of the box. You’ll have a phenomenal customer support team to back you up and you’ll always know whether your mentorship program is ticking all the boxes with robust reporting capabilities.
Contact Together for a free demo today!
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